Published: February, 2018
Authors: Jan-Hinrik Meyer-Sahling
This report assesses the effects of a range of civil service management practices – from recruitment to promotion, pay and performance management practices – on the attitudes and behaviour of civil servants.
To understand the desirability of these practices, our survey covers a spectrum of civil servant attitudes and behaviour which are core to civil service effectiveness: work motivation, job satisfaction, public service motivation, commitment to remaining in the public sector, performance and integrity.
With these indicators, we can identify which civil service management practices tend to have positive effects and which do not – thus providing a foundation for evidence-based civil service reform designs.
